How To Create an Effective Employee Referral Program

How To Create an Effective Employee Referral Program

 July 24, 2024 | Shaz Shafiq
The recruitment game is a fast one and uncovering the right talent may seem like trying to find a needle in a haystack. However, companies have a valuable resource at their disposal that is often underutilised: their current employees. An employee referral program can greatly improve recruitment processes by bringing in quality talents through trusted recommendations.

So, What is an Employee Referral Program?

An employee referral program is a recruitment tactic that uses your existing staff to identify potential candidates. Generally employers tend to incentivise employees when they refer a candidate for the open roles. When hiring a referred candidate, the referring employee receives an award if the referred person stays with the company for a specific amount of time.
Companies who are expanding and do not want to burn out their recruiters or hiring managers can really benefit from running an employee referral program. Indeed found that 66% of companies use referral programs to hire candidates, making internal referrals the third most common way for an organisation to fill positions behind online job sites and company career pages.

Positive Aspects of An Employee Referral Program

  • Improves the Quality of New Hires: Employees know your mission, values and culture they are more likely to identify people with the right skills and attitude.
  • ​Increases Employee Retention: Referred candidates are more likely to fit in with the company culture, reducing turnover rates. Employees feel a sense of accomplishment when their recommended candidates are hired, which further drives up retention.
  • Saves Time and Money on Hiring: Referral programs help one raise efficient teams quickly that ultimately saves time and money on job postings and lengthy candidate searches.
  • Enhances Company Reputation:When employees act as advocates for the company and recommend it to their professional or personal networks, they help build a better brand among prospective candidates.

How to Create an Employee Referral Program

1. Get Management on Board: Get Management all on board- make sure they know the value of the program and that employees are rewarded for participating. Employ management to establish hiring targets and distribute the resources you need, all without exceeding your budget constraints.
2. Create an Easy Referral Process: The referral process should be straightforward and user-friendly. Options include:
  • Using an online referral platform
  • ​Creating a simple online form
  • ​Setting up a physical resume mailbox in the HR department
  • ​Providing an email template for referrals
  • ​Sending job posting emails to employees with a call to refer candidates
3. Set Goals: Identify specific, measurable goals for the referral program, such as:
  • Increasing the number of qualified candidates by 25%
  • ​Reducing the time to hire by 10 days
  • ​Decreasing employee turnover by 50% during Q1
4. Offer a Mix of Incentives: Provide a range of incentives, including cash bonuses, paid vacation days, extra personal days, desirable consumer electronics, gift certificates, or charitable donations matched by the company. Consider holding referral contests and polling employees to identify motivating incentives.
5. Announce the Program and Provide Instructions: Publicise the incentive structure and provide clear instructions for making referrals. Include details in new hire onboarding processes and post information in common areas like break rooms.
6. Recognise Employees for Referrals: Acknowledge employees who make successful referrals through:
  • Company newsletters
  • ​Social media posts
  • ​Internal websites or communication channels
7.Integrate Referrals into Your Company Culture: Make the referral program a natural part of the company culture by:
  • Officially launching the program with enthusiasm
  • Promoting it through internal branding campaigns
  • Hosting quarterly recruitment happy hours where employees can invite referrals
8. Track the Success of Your Referral Program: Evaluate the program by tracking metrics such as:
  • Total number of referrals
  • Number of referrals hired
  • Comparison of referrals to other recruiting methods
  • ​Retention rates of referred candidates
  • ​Feedback from managers and employees
Success Stories and Statistics on the Effectiveness of Referrals
Employee referral programs have a proven track record of enhancing recruitment processes. Here are some compelling success stories and statistics:
1. Google’s Referral Program: Google has a difficult interview process but at the same time it acknowledges how important employee referrals are to hire. Google is known to have succeeded in its referral program as the retention of referred recruits was about 46% higher than non-referred candidates. Thus proving the long-term value of referral hiring.

2. Statistics on Referral Programs: As per a recent research by Society for Human Resource Management (SHRM), it is reported that 30% of all hires are from employee referrals, making referral programs the best source. This shows how important referrals are in the recruitment process. Referred candidates are hired 55 percent faster as well compared to career sites and other channels. Referrals can also add an extra element of mastery over time-to-fill positions, hiring faster through referrals than the traditional method. Those hired via referrals have a 45% retention rate, actually working there more than four years in comparison to creating job titles of not even needing for one year. This demonstrates the quality and potential long-term viability of referred candidates.

3. Salesforce’s “Employee Referral Champion” Initiative: Salesforce introduced a program where top referrers are recognised as “Employee Referral Champions” and receive special rewards and recognition. This initiative led to a 42% increase in employee referrals and contributed to a more engaged and motivated workforce. Recognising top contributors can boost morale and increase participation.

4. Accenture’s Employee Referral Program: Accenture’s program encourages employees to donate part of their referral bonuses to a charity of their choice, with the company matching the donation. This approach fosters a sense of social responsibility while still incentivising referrals.
Ready to Get Started?
Implementing an employee referral program can save hiring resources and improve the quality of new hires. With careful planning, clear goals, a straightforward referral process, and a mix of attractive incentives, you can create a program that not only enhances your recruitment strategy but also strengthens your company culture.

Start building your referral program today and watch your recruitment processes become more efficient and effective.

Watch Our Latest Videos

  • February 2, 2024
Building an Effective In-House Recruitment Team
An in-house hiring team has better control over the hiring process. It may include ensuring confidentiality for sensitive roles. This is often important from a strategic standpoint, where discretion is absolutely necessary...
  • May 15, 2024
How to Develop a Recruitment Strategy without Paying High Recruiter Fees 
For the success of a company, recruiting the right talent is crucial. However, high recruiter fees can ruin your budget. The key is to develop a strategic recruitment approach, which can enable...
  • July 24, 2024
How To Create an Effective Employee Referral Program
The recruitment game is a fast one and uncovering the right talent may seem like trying to find a needle in a haystack. However, companies have a valuable resource at their disposal that is often underutilised...

Book your free career ignition call today with one of our digital recruitment experts

Northumbria House, Samson Close, Killingworth, Newcastle, NE12 6DX
© Ronald James Ltd. 09824756
Privacy Statement